Twilio is a cloud communication platform which allows programmers to embed message, voice, and video directly into applications. Consider your home appliances talking among themselves to complete the daily tasks. Is it possible? Yes! Such a scenario is possible using Internet-connected devices facilitated by Twilio.

Easy-to-Use API

Combining all the communication channels is one of the biggest challenges for IoT. This is where Twilio comes into play, its API has the ability to combine major communication channels like SMS, voice, video, MMS, and real-time IP communications into a single platform. This can dramatically reduce the need for additional protocols, equipment, and software. Moreover, Twilio API can easily integrate with other leading cloud platforms like Google Cloud and Windows Azure.

Provides Safe Environment

Today, cyber-attacks are becoming more and more common. So, it is essential for organizations to secure the emerging breed of smart IoT devices. Since IoT devices are always connected to the internet, the chances of cyber-attacks are very high. Twilio can help prevent such attacks by regularly scanning the systems for any vulnerability.

Smart System

Automatic lighting control is a newly incorporated feature in IoT devices. For this, IoT devices should be adapted to human interactions. Twilio’s intelligent system automatically alerts users through messages as and when required. With Twilio’s Task Router API, developers can create intelligent routing systems for contact centers thereby eliminating the need of separate contact center infrastructure.


Twilio’s cloud infrastructure helps organizations to scale at massive levels. According to recent research by Gartner, there will be 26 billion IoT devices connected to the internet by 2020 generating around $300 billion in revenue. For such a large scale deployment, Twilio can help with its easy-to-use platform with no upfront costs.


IoT is an emerging industry which is believed to grow at a massive scale with the launch of 5G communication technology. IoT devices are not just about machine-to-machine interaction, it is also a machine-to-human interaction. This is where Twilio can help, its APIs are already being used in many companies like Uber, Walmart etc. IoT devices would be far less useful, if there was only machine-to-machine interaction without any machine-to-human interactions.