Mobility has become an important aspect of businesses and many firms are now exploring ways for maximizing the innovations, features, and functionalities of smartphones and tablets.
Augmented Reality (AR) holds a lot of potential to transform the way we do business and will become an important tool in the workplace to enhance enterprise processes and workflows.
When it comes to field works (working remotely), even the top performing professionals may encounter challenging circumstances where they need a support from someone back at the base, and this is where AR glasses could come in handy.
Remote workers could use AR glasses like Google Glass, or smartphone AR to get important information such as manuals or guidelines on how to solve the task. A human expert examining the scene from the base which is far afield or a system capable of computer vision (via smart software) could provide that important information to the field worker.
AR and VR are already used in the field of eLearning which has become quite a hit. Thanks to Augmented Reality technology, a trainee can now play through an instruction as many times as they need to fully understand a concept or a procedure.
Unlike a real-world training scenario, training can be a lot more elaborate. You can easily take a virtual car engine apart and learn its mechanisms quickly. Moreover, the process can be repeated as many times you need. With Augmented Reality, you can practice it over and over again to learn it thoroughly or to enhance a particular skill.
One of the most prominent features of AR is its 3D visualization. The smash hit Pokemon Go game was based on this technology. Augmented Reality allows virtual objects to be placed in the real world which has a lot of potential benefits to businesses. Merging virtual and the real things in this way offer a unique way for designers to interact with virtual 3D models as if they were real-world objects.
Take the car design for example in which drawing up plans for the car is manipulated with refined 3D virtual parts, which are then projected into their view using an AR headset. Currently, Volkswagen uses this spatial augmented reality setup for modeling full-size car dashboard.
Improved Customer Service
AR can superimpose directions directly into the sales associate's field of vision which make life easier for them. For example, a sales person at a cosmetics counter could use AR glasses to help the customer buy cosmetics that best suits them. With AR, customers can explore the virtual 3D environment by using AR supported devices like iPad.
Apart from giving filed workers a helping hand, Augmented Reality technology could also change the way we work. For example, take an insurance person who is inspecting a car that's been in an accident. As the person examines the vehicle, an AR headset could automatically feed video of the car back to a system that identifies the incurred damage and estimates the fixing cost.
AR is an emerging technology and it has a lot of potential business application which could transform the way we do business. In the health industry, AR could transform the way doctors diagnose and treat patients. By implementing AR in your business, you can be one step closer to transforming your business.