Digital Disruption – The Big BLAM!
Today’s digital disruption is more about the software-driven businesses – the intelligent, open APIs, the enlarged ecosystem of connected and integrated apps, and the customer experience. And, it is all about Velocity and Value creation. As per a recent research report, 72% of business executives accept that they will get disrupted over next 12 months. To thrive in this new game, companies should effectively uplift its IT abilities that can deliver software swifter, than competition.
But how does one handle disruption? The truth is one cannot be fully prepared! Experience has taught many that it is not possible to be fully prepared for future, but we can only take short term bets and optimize the successes along the path. This is exactly how Agile sets itself up to tame the future.
The driving forces behind this disruption
Advances in technology have not just changed customer behaviour, but also customer expectations. Social media, where technology and digital footprints are left the most, not only impacts the brand but also offers brands new ways to interact with customers. Increased use of mobile devices has assured that the customer is not confined to a particular physical location to receive information or carry out exchanges. Connected devices, sensors and social media make data -- both structured and unstructured -- available anytime, anywhere, which has necessitated the generation of new business models as customers demand increased value in terms of speed, quality, cost and choices.
And, this is what a digital disruption is all about -- delivering increased value to the customer. Digital metamorphosis drives Business Agility, which gives businesses the capability to respond faster to changes.
Agile – A must have competency
To deliver Business Agility, IT Agility is critical and the way software is developed needs to change. Software development can no longer be about delay in product development. IT and businesses can no longer work at arm's length with restricted communication about expectations and needs. New ways of working, which allows businesses to reach the market faster with the right product and have quicker advantage realization, are the key factors for business resilience and survival. Adoption of Agile is crucial to businesses. Agile adoption garners prominent advantages compared with the cascading models of project delivery.
The Agile way assures customers and teams have transparency into project advancement throughout the development - what is feasible, what is not. Integration happens early and the focus is on potentially shippable increment delivery at frequent intervals. Agile is an umbrella term for several iterative and incremental software development methodologies. While each of the Agile methods are distinctive in its particular approach, they all share a usual vision and core values (Agile manifesto). These values focus on people, teams and their alliances as key for delivering better software. It gives greater value for association among people and the working software, which is ruthlessly truthful. It's about understanding the customer better, receipting that the business environment can change and so can technology. Change is a reality of software development and Agile embraces this change through persistent ground work.
Adopting Agile in a single team is easy, but if it has to be adopted across the organization, its goes afar making process changes in one project alone. It needs a complete mindset shift and an organizational transfiguration. Conventional rankings need to be broken and organization structures need to be made flat, where small, cross-functional teams work seamlessly and in tandem. With such cross-functional teams, the aim moves from specialization to creation of a generalist-specialist workforce.
Demands Agile leadership
The leadership needs to evolve a servant leader mindset where the focus is on helping the teams through faster challenge resolution. All these changes increase the speed of operations through improved decision making; reduced handoffs and waste, helping the organization attain Business Agility.
Organizations need to comprehend that digital transformation; Business Agility and IT Agility are closely entwined. Investment in this organizational change, by adopting the best of Agile across teams, might be the game changer in expediting the digital metamorphosis.